Are you a person, where outstanding customer service is at heart combined with a passion for cars?

Do you like working in an international environment? Do you like being involved in and handling a variety of topics towards our customers? Would you like to deepen and share your knowledge about Account management in our region as well as connect with different internal and external stakeholders in different countries?

As an Account Management Coordinator you will work at a fun and unpretentious workplace with strong brands. If you are the right person with the right mindset you will have the opportunity to advance within the account management team. We place great demands but also offer much in return.

In this function your main responsibilities and tasks will be:

In the role you will work as a consultative, proactive and operational Account Management support. You will work in close collaboration with our Account Management team and Sales managers. You will also work close to our customers.

Your main task will be securing and providing support in the offer process to our customers, with existing tools and methods. You will be responsible for re-calculations and customer reporting. You will also be a support in Tender process for our sales and KAM team.

You will be coached by the account management team. You are a support in change and contribute in the change process both at group- and individual level.

Since you will co-operate with customers, our sales team as well as operations/ fleetsupport you need to be a strong team player. Your daily tasks will include guidance within our customer care policies, making quotes and customer reporting. We expect you to take responsibility of our customer’s needs on a daily basis. Important is that you want to make things happen.

Pre-Requisites for the role:

*  At least one year of proven experience of customer handling/ service with high social compatibility.

* Very good knowledge of the automotive market (BMW/MINI and multi make) with focus on the corporate market and fleet specific requirements.

* Experience, and good understanding, of Total Cost of Ownership (TCO) based calculations.

* The ability to express yourself well in speech and writing, both in Swedish and English.

*  Good user of Office (e.g. powerpoint, excel).

We believe that you have passion for delivering high service to our customers and coworkers. The role includes a broad range of tasks and therefore it is important that you are prestige less and flexible.

You are an outgoing and responsive person who easily create trust and appreciate the many daily contacts with Customers, drivers, car dealers and colleagues. To succeed in the role, you have the ability to think holistically, have high integrity and are willing to go the extra mile. We will place great emphasis on your personal characteristics.

You need to be fluent in written and verbal, both English and Swedish.

The function is located in modern facilities in Sollentuna and you will be reporting to the Account management manager.

Alphabet Fleet Sevices has chosen to collaborate with staffing company Next u for this recruitment. This means that you will be working at Aphabet Fleet Services while being employed by Next u.

If you are interested in this position, welcome with your application!

Next u is a recruiting and staffing company that believes that people are more important than resumes on paper. We know that people make the difference between good companies and great companies. That is why we are working with video as an integral tool in our work. This helps to give a far more true and fair depiction of both candidates and workplaces than any words on a paper c

Timmar per vecka: Heltid Bemanning

Arbetsgivare Namn: Next u AB

Arbetsgivare adress: Västmannagatan 63 11325 Stockholm

Form av kontakt:
Ingela Haglund titel : Rekryterare/Konsultansvarig telefon 1: 070-770 31 21() telefon 2: () mobil: e-post:

Jobb kort beskrivning: Advertising and marketing professionals

Land: Sweden

Område: Stockholms län

Avtalstid: Permanent

Typ av kontrakt: Full time

Källa till jobberbjudande: Public Employment Service of Sweden(AMS)

Hur man ansöker: Other - see free text