Jobbtitel: English Speaking Customer Service Advisor

Arbetsbeskrivning:

Are you a service minded and efficient problem solver? Do you have strong communication skills, and do you enjoy investigating tricky customer cases? Do you have flawless English skills, and do you want an outlet for your analytical side? Great, then you are the one we are looking for!

Dispute Resolutions is a central part of Klarna and your work will have a direct impact on our customer satisfaction. As an advisor you will give our customers excellent service by providing solutions over e-mail. Acting as the second line of response to our UK customers, you will be responsible for solving tricky customer and partner cases and delivering service with high efficiency. The current challenges are to continue to build up a world class disputes function as well as to bring new ideas and thoughts into the current set up ? thereby helping us to continue to deliver a good result and a great service to our customers.

To succeed in this role you are a driven and independent person, with a strong interest in communication. Critical thinking comes naturally to you, and you are secure in making the right decisions, while being unafraid to use your own initiative. Ideally you have experience in customer support, and you are required to have excellent English spoken and written skills. We see additional language skills as a bonus, and market knowledge of the UK is a merit.

If this sounds like the perfect fit for you, please send us your application in English as soon as possible, but no later than 2016-02-16. Selection and interviews will be held continuously.

Location

Stockholm

Arbetsgivare Namn: KLARNA AB

Arbetsgivare adress: Sveavägen 46 11134 STOCKHOLM

Form av kontakt:
titel : telefon 1: () telefon 2: () mobil: e-post:

Arbetsgivare telefonnummer: 08-12012000

Jobb kort beskrivning: Contact centre information clerks

Land: Sweden

Område: Stockholms län

Avtalstid: Permanent

Typ av kontrakt: Full time

Källa till jobberbjudande: Public Employment Service of Sweden(AMS)

Hur man ansöker: Other - see free text