Jobbtitel: Finnish speaking Technical Support to APSIS

Arbetsbeskrivning:

Our international Technical Customer Support team is looking for a new colleague. This person will answer emails and calls from our clients in Finnish and English, giving them advice on how to use our flagship product, the email marketing software tool APSIS Pro.

Your role:

You will be answering questions and providing information to our clients about how to use the APSIS Pro software. You will be working with a wide and varied customer base and your goal is to provide extraordinary service to them. You should also know that:

- Apart from new requests, you will conduct follow-ups on open cases to make sure clients are happy.

- Our work is organized with the help of state-of-the-art ticket system -Freshdesk, an intuitive and powerful piece of software that we internally modify to our demands.

Skills and passion:

You are an ideal candidate if you are a problem-solver, who likes to work in a fast paced international environment. You think it's exciting to learn about new software. Over time you will be expected to take ownership of your area of work and become a trusted advisor to clients about our system?s email marketing functionalities.

Other necessary skills:

- Fluency in Finnish (you will communicate with clients over phone and mail)

- Fast learner and willingness to learn new skills

- Interest in learning about IT, new software or marketing tools

- Previous experience from a Customer Service or Technical Helpdesk role is a plus

- Other language is a plus

How to apply:

Please apply as soon as possible by providing your CV and a brief motivation letter on https://app.jobvite.com/j?aj=ovIU2fwT&s=AF

Apply now - we will hire as soon as we find the right person.

Do you have questions about this job? Just get in touch with Kristos Tsilkos, Apsis recruiter, at kristos.tsilkos (at) apsis.com.

About us:

At APSIS we create industry leading services and easy to use technology for digital marketing. Every day our team provides services, inspiration and know-how to thousands of customers in more than 50 countries. To stay the preferred provider we are today, our team's focus is on developing sophisticated software, intelligent services and expanding in new markets.

Our fantastic growth rate poses new challenges. That is why we need new talented colleagues who, like us, love to challenge the status quo. Read more and apply for your dream job on www.apsis.com.

Arbetsgivare Namn: Apsis International AB

Arbetsgivare adress: Stormgatan 11 21120 MALMÖ

Form av kontakt:
titel : telefon 1: () telefon 2: () mobil: e-post:

Arbetsgivare telefonnummer: 040-249770

Jobb kort beskrivning:
Information and communications technology user support technicians

Land: Sweden

Område: Skåne län

Avtalstid: Permanent

Typ av kontrakt: Full time

Källa till jobberbjudande: Public Employment Service of Sweden(AMS)

Hur man ansöker: Other - see free text