Jobbtitel: German Speaking Online Services Co-ordinator

Arbetsbeskrivning:

Avery Dennison RBIS, a global leader in apparel and footwear industry solutions, is a $1.6 billion division of Avery Dennison (NYSE: AVY). Avery Dennison RBIS provides intelligent creative and sustainable solutions that elevate brands and accelerate performance throughout the global retail supply chain. We elevate brands through graphic tickets, tags and labels, embellishments and packaging solutions that enhance consumer appeal. We accelerate performance through RFID enabled inventory and loss prevention solutions, price management, global compliance, and brand security solutions.

As an Online Services Co-ordinator you will play an important role in the support and maintenance of our relationship with retailers and brand owners.

The work involves co-operation with global production locations, IT teams and automation specialists to ensure the smooth operation and improvement of online ordering, production and information solutions. Together with colleagues from Product Development and Sales, you will be part of a customer focussed team dedicated to understanding developing and satisfying our customers needs and requirements.

Your work tasks will involve:

- Function as a primary and direct point of contact for production locations, German/Austrian retailers and brand owners.

- Investigate and resolve problems or issues for the customer through use of online systems or communication with production sites and IT Support teams.

- Administer online ordering systems and provide feedback for their improvement.

- Input and access information in database systems. Set up and maintain products and supplier registers.

- Compile reports and statistics on a regular basis using several different data sources.

- Compile and disseminate customer requirements as necessary concerning online programmes in co-operation with Product Development, Sales, Automation, Design Studio, IT and other specialist teams

- Review and co-ordinate sampling of variable data items in online programmes.

- Attend customer meetings as required.

Position Requirements:

- Commercial education, bachelor´s degree or equivalent experience.

- Experience from a business to business customer service role

- Excellent problem solving and analytical skills, investigative mindset and a keenness to resolve and find the cause of problems.

- Strong interest for information technology solutions and data analysis including good knowledge of spreadsheet software and database creation.

- Exceptional communication skills with both internal and external customers

- Fluency in German and English.

- Highly motivated, energetic and enthusiastic personality

- Willingness to be flexible towards working hours and occasional offsite travel

Arbetsgivare Namn: AVERY DENNISON SCANDINAVIA AB

Arbetsgivare adress: CARLSGATAN 12 21120 MALMÖ

Form av kontakt:
titel : telefon 1: () telefon 2: () mobil: e-post:

Arbetsgivare telefonnummer: 040-6941630

Jobb kort beskrivning: Clerical support workers not elsewhere classified

Land: Sweden

Område: Skåne län

Avtalstid: Permanent

Typ av kontrakt: Full time

Källa till jobberbjudande: Public Employment Service of Sweden(AMS)

Hur man ansöker: Other - see free text