Jobbtitel: IT Service Desk Technician

Arbetsbeskrivning:

Om kundföretaget

Enfo is an attractive employer in the IT industry that attracts many people with top-level expertise. Through our outsourcing services, we offer our customers long-term cooperation with a reliable partner who takes overall responsibility for the IT environment’s services and development. Our outsourcing agreements can cover services for delimited areas in the IT environment or for overall responsibility over the entire IT environment.

Dina arbetsuppgifter

We are currently looking for people for our Service Desk team to manage tasks and orders received via telephone and web portal from our customers. You will be the initial point of contact for responding to logged software and hardware issues by following our processes, routines and customer agreements. This involves quickly helping customers with their IT queries such as troubleshooting, account management (AD, email, VPN) and management of storage. You will also provide credentials across multiple systems and distribute the tasks in the case management system to various specialist teams when further support is required. This is a fulltime position working on schedule and is based from our Karlskrona office.

Din profil

We are looking for someone with a degree or equivalent, specialising in IT.

It is advantageous to have experience from a similar role and a good knowledge of several different IT areas. Good administrative skills are also very important.

As a person, you will be service-oriented and find it easy to communicate with customers and end users.

Furthermore, you will be a committed team player and have the ability to deliver solutions and solving technical problems when they arise. We would also expect you to be self-motivated, responsible and demonstrating a positive and flexible approach to work.

As a Nordic organisation it is important that you can communicate fluently in English and Swedish, both written and oral.

If the above description matches you, and you would like to join us, do not hesitate to send us your CV and a covering letter at www.onepartnergroup.se. For any questions regarding the role please contact Linn Isberg, linn.isberg (at) onepartnergroup.se or 0470-32 38 37. We look forward to receiving your application!

Timmar per vecka: Heltid Visstidsanställning

Arbetsgivare Namn: OnepartnerGroup Sydost AB

Arbetsgivare adress: Storgatan 30 35231 Växjö

Form av kontakt:
Linn Isberg titel : telefon 1: () telefon 2: () mobil: e-post:

Jobb kort beskrivning:
Information and communications technology operations technicians

Land: Sweden

Område: Blekinge län

Avtalstid: Permanent

Typ av kontrakt: Full time

Källa till jobberbjudande: Public Employment Service of Sweden(AMS)

Hur man ansöker: Other - see free text