Jobbtitel: Kundtjänstmedarbetare - Vikariat ca ett år

Arbetsbeskrivning:

The Luxury Kids Group including Babyshop, AlexandAlexa and Oii Design is looking for staff to support customer service in Swedish and English with focus on the Swedish market.

The Luxury Kids Group started with Babyshop which was founded in 2006 and is now one of the leading e-commerce companies within the premium segment for children?s clothing and products in Europe.

The Luxury Kids Group offer an exclusive shopping experience and excellent customer service with the best mixture of high-quality and own designed brands. The Luxury Kids Group is a dynamic, rapidly growing company and we are looking for a Swedish and English speaking customer care agent to cover a one year parental leave with start in September 2016.

We are looking for someone with the ambition to actively participate to give our customers the best possible service and shopping experience. You should enjoy working in a high pace environment and being involved in projects such as increasing customer satisfaction or improving routines and processes, - all to enable us to deliver the best solutions possible to our customers.

The ideal candidate will be a highly motivated self-starter who is determined to deliver results. You are an executing doer who understands that the details make a difference. You have an excellent command of Swedish and English, we give out a grammar and language test to all applicants. Other languages are a definite plus as we have customers from all over the world. You have a customer first mindset, are outgoing and are comfortable communicating with customers via phone, chat, e-mail and social media. You work well with others and used to working in a team.

Applicants must have at least 2 years experience of customer service and preferably over phone or e-mail. We value most your drive and passion but it´s also our wishes that you have experience within one of the below:

- Clothing retail

- E-commerce

- Children's products

- Sales

- Additional language skills

We offer you to work in a fun and creative company with ambitious colleagues that strive towards the same goal. Change is part of our daily work and you will have a good opportunity to influence and contribute to making the company better. Our corporate culture is about personal commitment to our business and to each other. At the moment we are looking for temporary staff but as we are a growing company more permanent positions may open up in the future.

We would like you to apply as soon as possible but the latest 2016-08-08. We will only answer applications that will be moved on to interviews. Language tests in both Swedish and English will occur before hiring.

You are welcome to send your application: CV and personal letter in Swedish to helena.bergstrand (at) babyshop.se

Rekryteringshjälp undanbedes!

Ansökan

Vi tar emot ansökan via epost: helena.bergstrand (at) babyshop.se

Arbetsgivare

BABYSHOP STHLM AB

Mer information på WWW.BABYSHOP.SE

Besöksadress

VALHALLAVÄGEN 117F

11531 STOCKHOLM

Mer information på www.babyshop.se, www.alexandalexa.com, www.oiidesign.se

Timmar per vecka:
Vikariat ca 1 år men möjlighet till fast anställning.

Arbetsgivare Namn: BABYSHOP STHLM AB

Arbetsgivare adress: VALHALLAVÄGEN 117F 11531 STOCKHOLM

Form av kontakt:
titel : telefon 1: () telefon 2: () mobil: e-post:

Jobb kort beskrivning: Contact centre information clerks

Land: Sweden

Område: Stockholms län

Avtalstid: Permanent

Typ av kontrakt: Full time

Källa till jobberbjudande: Public Employment Service of Sweden(AMS)

Hur man ansöker: Other - see free text