About Axis Communications

Axis offers intelligent security solutions that enable a smarter, safer world. As the global market leader in network video, Axis is driving the industry by continually launching innovative network products based on an open platform - delivering high value to its customers and carried through a global partner network. Axis has long-term relationships with partners and provides them with knowledge and ground-breaking network products in existing and new markets.

Axis has more than 2,000 dedicated employees in more than 49 countries around the world, supported by a network of over 75,000 partners across 179 countries. Founded in 1984, Axis is a Sweden-based company listed on NASDAQ OMX Stockholm under the ticker AXIS. For more information about Axis, please visit our website www.axis.com .

Reference number: 1522

WHAT IS AXIS?

Axis is a fast growing and innovative IT company with a global footprint. Our success is largely due to our highly skilled staff and our strong culture of daring to succeed and allowing ourselves to constantly break new ground. At Axis our employees are innovative, dedicated and energetic and that’s just the beginning. They are the driving force of the company and seek to move it forward towards the goal of being number one in our industry. As the global market leader in network video, Axis is driving the industry by continually launching innovative network products based on an open platform - delivering high value to its customers.

We are now looking for a Regional Customer Order Specialist within our Global order department for a temporary position until April 2017.

WHAT WILL YOU DO?

As a Regional Customer Order Specialist based in Lund, Sweden, you will handle customer orders received from our distributors and internal orders from Axis and our subsidiaries. You will also be the main point of contact regarding orders, deliveries and order related queries. Your key interfaces will be our customers and Axis’ Sales organisation, our Configurations and Logistic Centres, Purchasing, Logistics and Customs teams.     

Your main responsibilities are:

Responsible for a geographical area as well as a back-up for the rest of the team Customer service - handling customer queries in a professional way Order entry in our ERP-system, coordination with the Purchase-, CLC- and Logistics-teams to monitor and follow-up deliveries, order confirmations, shipments To mediate and coordinate between the customer and different departments within Axis Perform export control Establish and nurture a strong relationship with our distributors and Sales organisation Document and maintain instructions and routines according to organisational guidelines

This position involves a few days of travelling per year.

WHO ARE WE LOOKING FOR?

We believe that you are an administrative professional with highest focus on customer satisfaction and excellent understanding of customers’ needs in different cultures. You have the ability to show initiative and possess a keen interest in driving improvements and streamlining internal processes related to your area in a structured way, always maintaining highest attention to detail.

Furthermore, we belive that you:

Have held similar roles in an international environment or within a global organisation with a minimum of 2 years’ experience Have at least 2 years of experience of working in an ERP-system and good knowledge of Microsoft Office Are an experienced communicator with excellent written and spoken English and Swedish to manage international contacts in a multi-cultural environment. Other languages are beneficial Have capacity to handle multiple tasks simultaneously Effectively structure and prioritize your own work to meet deadlines and KPI’s Are a problem-solver

Timmar per vecka: Heltid Vikariat

Arbetsgivare Namn: Axis Communications

Arbetsgivare adress: Emdalavägen 14 22369 Lund

Form av kontakt:
1. Matilda Hjelmström titel : telefon 1: +46 46 272 1800() telefon 2: () mobil: e-post:

Jobb kort beskrivning: Business services agents not elsewhere classified

Land: Sweden

Område: Skåne län

Avtalstid: Permanent

Typ av kontrakt: Full time

Källa till jobberbjudande: Public Employment Service of Sweden(AMS)

Hur man ansöker: Other - see free text