Jobbtitel: Switchboard Operator /receptionist

Arbetsbeskrivning:

Switchboard Operator

Beskrivning av arbetsuppgifter: Provide general information to the public on a multitude of topics but especially on United States visa regulations and application procedures. Answer and screen incoming calls to the Embassy switchboard and direct and/or refer them in a polite and efficient manner to the various Embassy sections, other US Embassies and to other Swedish and US societies and organizations.

Beskrivning av kvalifikationer: Applicants must address each required qualification listed below with specific information supporting each item. Failure to do so may result in a determination that the applicant is not qualified. Education: Completion of Secondary School. Prior Work Experience: 1 year experience in a reception or customer service position. Language Proficiency: Level 4 (Fluent) Speaking/Reading/Writing English is required. Level 4 (Fluent) Speaking/Reading/Writing Swedish is required. Job Knowledge: An understanding of the United States and Swedish society and its organizations. A working knowledge of computer applications including Word, Outlook and Internet Explorer. Skills and Abilities: The jobholder must possess tactful people skills. The Switchboard Operator is almost always the first point of contact with the public and often has to handle callers who are irate due to time restrictions or lack of feedback regarding their visa application. The Switchboard Operator must skillfully handle these and other callers in a professional manner. Occasionally the Switchboard Operator must tactfully and professionally answer to terrorist threats.

Arbetsgivare Namn: U.S Embassy

Arbetsgivare adress: 11589 STOCKHOLM

Form av kontakt:
HR Catja Berg 08-783 55 44 e-post: hrstockholm (at) state.gov

Arbetsgivare telefonnummer: 08-7835544

Jobb kort beskrivning: Receptionists (general)

Land: Sweden

Område: Stockholms län

Avtalstid: Permanent

Typ av kontrakt: Full time

Källa till jobberbjudande: Public Employment Service of Sweden(AMS)

Hur man ansöker: Other - see free text